Dehumidifier Recall 2013

Yesterday, we've received some inquiries from customers about the voluntary recall of dehumidifiers. Our staple room dehumidifier, the Danby 70 pint, is what many people are asking about since that brand has some models that are on the recall list. Your safety is importance to us, and we want to pass along the recall information.

_The recall is a voluntary action by the manufacturer due to problems with certain models overheating, smoking and in some instances even catching fire. Brands covered in the recall include Frigidaire, Kenmore, DeLonghi, Danby, Gree, SeaBreeze, SuperClima and SoleusAir, among others. The Danby 70 pint model we offer, the DDR70A1GP, is NOT included in this recall. In the past we have offered the Danby Premiere 70, 50 and 30 pint models. And again, NONE of these models are included in the recall. So if you've purchased a Danby from us in the last several years, this notice does not affect you.

_If you have a SoleusAir dehumidifier or want to check to make sure your model is not covered in the recall, please reference the model number and brand of the unit against the list provided in this Consumer Product Safety Commission Press Release. If you have purchased any of the models listed in the notice, please contact Gree with the information provided or via the Gree Recall website for a refund.

_Author: Kevin Gilmore

2 thoughts on “Dehumidifier Recall 2013

  1. C Smith October 28, 2013 / 5:27 pm

    It's looking like they are not honoring the refund. It will be 6 weeks tomorrow that I mailed back everything they required for the recall. Haven't heard a word since. And now that I sent everything already, I now have no proof of anything. I'd like to know what the next step might be for us consumers who did not get the promised refund. I am beoyond angry about this since I consider this to be theft.

  2. KevvyG October 29, 2013 / 4:06 pm

    We understand your frustration! I called Gree to inquire about the status of refunds, but was given nearly NO information about if there's been any delays or anything. Instead, they said they could look up individuals by the name and address. When you get a chance, call 866-853-2802 to get directly in touch with a rep from Gree.

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