Miele Vacuums Shipping Information

We work extraordinarily hard to ensure that you get your Miele vacuum as quickly as possible. All orders placed for in-stock Miele vacuums are shipped from our Atlanta warehouse. In fact, if your order is placed by 3pm EST Monday-Friday, we will ship your order out the same day unless otherwise noted. 

Orders placed AFTER 3pm EST Monday-Friday will ship the next business day.  All Miele vacuum orders placed on Saturday or Sunday will ship the next business day.

We provide free air shipping on all Miele vacuums.  Depending on which Miele vacuum you purchase, we ship Next Day Air, 2nd Day Air or 3 Day Select, or a guaranteed service level that will deliver your vacuum in one, two or three days.

For faster shipping options such as Saturday delivery or for shipping outside the contiguous 48 states, please call us toll free Monday-Friday 1-800-339-7123. 

We will ship your order using UPS or FedEx. UPS and FedEx do not deliver to P.O. Boxes.  All Miele vacuums are shipped fully insured with a signature requirement unless otherwise requested.

Because UPS and FedEx only delivers on weekdays, your expedited order may arrive later than you expect. For example, a 2nd Day order placed before 3pm on a Thursday will not arrive until Monday. Orders placed after 3pm EST on Friday will not ship until Monday. Holidays may also delay your order.

Important Information on Returning Miele Vacuums

We offer a 60-day return policy.  Miele vacuums returned to us must be in "like new" condition and include the original packaging.  Items not in like new condition will incur a 15% restocking fee or be returned to you at our discretion.  You are responsible for shipping the vacuum back to us and you are also responsible for the free promotional expedited shipping.  Therefore, if you decide to return your vacuum, your refund will be the cost of the vacuum minus the cost of the promotional shipping

Miele Vacuum Shipping Schedule

For the contiguous 48 states

Shipping rates do not include duties, taxes, customs fees, or any other type of customs brokerage charges. Customers outside of the United States will be responsible for any additional fees upon receipt.