Miele Vacuums Shipping Information
We work extraordinarily hard to ensure that you get your Miele Vacuum
as quickly as possible. All orders placed for in-stock Miele vacuums are shipped
from our Atlanta warehouse. In fact, if your order is placed by 3pm
EST Monday-Friday, we will ship your
order out the same day unless otherwise noted.
Orders placed after 3pm EST Monday-Friday will ship the next business
day. All Miele vacuum orders placed on Saturday or Sunday will ship
the next business day.
We provide free air shipping on all Miele vacuums.
Depending on which Miele vacuum you purchase, we ship Next Day Air,
2nd Day Air or 3 Day Select, or a guaranteed service level that will
deliver your vacuum in one, two or three days. For faster shipping options such as
Saturday delivery or for shipping outside the contiguous 48 states,
please call us toll free Monday-Friday 1-800-339-7123.
We will ship your order using UPS or
FedEx. UPS and FedEx do not deliver to P.O. Boxes. All Miele
vacuums are shipped fully insured with a signature requirement unless otherwise
requested.
Because UPS and FedEx only deliver on weekdays, your expedited
order may arrive later than you expect. For example, a 2nd Day order
placed before 3pm on a Thursday will not arrive until Monday. Orders
placed after 3pm EST on Friday will not ship until Monday.
Holidays may also delay your order.
Important Information on Returning Miele Vacuums
We offer a 60-day return policy. Miele vacuums returned to
us must be in "like new" condition and include the original
packaging. Items not in like new condition will incur a 15%
restocking fee or be returned to you at our discretion. You
are responsible for shipping the vacuum back to us and you are also
responsible for the free promotional expedited shipping.
Therefore, if you decide to return your vacuum, your refund will be
the cost of the vacuum minus the cost of the promotional shipping
Miele Vacuum Shipping Schedule
For the contiguous 48 states
Shipping rates do not include duties, taxes, customs fees, or any
other type of customs brokerage charges. Customers outside of the
United States will be responsible for any additional fees upon
receipt.
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