If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
What Personally Identifiable Information About Customers Does AchooAllergy.com Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at AchooAllergy.com. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will never sell or rent this information to anyone. Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.
If you choose to contact us on our return/exchange or sales inquiry forms, we request certain personally identifiable information from you on those forms. You must provide contact information (such as name, email and order number). We use this information to respond to your inquiries and process any service requests.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We collect the following personally identifiable information from you about your contacts or friends: email address, mailing address, phone number and use the information to fulfill your order.
We use collected information primarily to fulfill customer orders and requests. We do not share this information with any third parties. However, we may disclose personally identifiable information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Information provided during the checkout process is collected on our secure servers. That information is then used for final processing of your order. This information includes ordering information such as shipping and billing names and addresses, phone numbers, email addresses and credit card information.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses AchooAllergy.com.
Newsletters and eBlasts
To sign up for our newsletter, visit AchooAllergy.com and fill in the email signup form.
What About Tracking Technologies?
As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
â€“We do not link this automatically collected data to other information we collect about you.
We achoo! ALLERGY & AIR Products, Inc. and our partners (e.g. marketing partners), affiliates, or analytics or service providers (e.g. Google Analytics, AddThis, Constant Contact, Bing, BuySafe), use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, tracking usersâ€™ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site. If AchooAllery.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information.
Does AchooAllergy.com Share the Information It Receives?
We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. We use an outside company for marketing and analytics. We also use an outside company to host our Website. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
How Secure Is Information About Me?
We follow generally accepted standards to protect the personally identifiable information submitted to us, both during transmission and once it is received. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Updating Personally Identifiable Information
Users of AchooAllergy.com can update/change or delete their personally identifiable information by calling customer service at 1-800-339-7123 or by sending an email to firstname.lastname@example.org. Users may request access to their personally identifiable information for the purpose of correcting, updating and/or deleting it. We will respond to your request within a reasonable timeframe.
AchooAllergy.com will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at 1-800-339-7123. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Which Information Can I Access?
AchooAllergy.com gives you access to a broad range of information about your account and your interactions with AchooAllergy.com for the limited purpose of viewing and, in certain cases, updating that information. Returning customers may access their account by clicking on the My Account button on the home page.
AchooAllergy.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use AchooAllergy.com only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit AchooAllergy.com, your visit and any dispute over privacy is subject to this Notice and our User Agreement, including limitations on damages, arbitration of disputes, and application of the law of the state of Georgia. If you have any concern about privacy at AchooAllergy.com, please contact us with a thorough description, and we will try to resolve it.
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1620-D Satellite Blvd.
Duluth, GA 30097