Review Details

Austin Air Healthmate HEPA Air Purifiers HM400 & HM200

Product Review (submitted on April 9, 2015):

I've had this for a few weeks now, and I've been happy with the performance. My boyfriend is allergic to my cat, but he's had no problems in the room with the purifier so far. My only issue is that we received 2 damaged/broken units. The first unit did not work on the highest setting. The second arrived with a large dent on the side, but was functional. We opted to keep it because we could push out the dent and hold it in place with duct tape and we didn't want to go another few days without it. Nonetheless, the return of the first unit was seamless. The customer service at Achoo Allergy was very responsive and made the replacement very easy.