Privacy Policy

AchooAllery.com has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personally identifiable information. The TRUSTe program covers the website AchooAllergy.com. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions.
If you have questions or concerns regarding this statement, you should first contact Customer Service at 1-800-338-7123. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php  TRUSTe will then serve as a liaison with us to resolve your concerns.

AchooAllergy.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting AchooAllergy.com, you are accepting the practices described in our Privacy Policy.

What Personally Identifiable Information About Customers Does AchooAllergy.com Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at AchooAllergy.com. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will never sell or rent this information to anyone. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you.

If you choose to contact us on our return/exchange or sales inquiry forms, we request certain personally identifiable information from you on those forms. You must provide contact information (such as name, email and order number). We use this information to respond to your inquiries and process any service requests.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

We use collected information primarily to fulfill customer orders and requests. We do not share this information with any third parties. However, we may disclose personally identifiable information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Information provided during the checkout process is collected on our secure servers. That information is then used for final processing of your order. This information includes ordering information such as shipping and billing names and addresses, phone numbers, email addresses and credit card information.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses AchooAllergy.com.

Newsletters and eBlasts

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of these communications at any time by following the instructions at the top of every email we send or by contacting us at 1-800-339-7123.

To sign up for our newsletter, visit AchooAllergy.com and fill in the email signup form.

What About Tracking Technologies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide customized features and storage of items in your Shopping Cart between visits.

AchooAllergy.com does not collect any personally identifiable information via tracking technologies. Usage of cookies are in no way linked to any personally identifiable information on our site.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for you to navigate our site.

Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Tell-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. AchooAllergy.com does not store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at www.AchooAllergy.com to request that we remove this information from our database.

Legal Disclosure

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Does AchooAllergy.com Share the Information It Receives?

Absolutely not. Information about our customers is the most important part of our business, and we are not in the business of selling it to others. We will never rent, sell or share your personally identifiable information to anyone.

Service Providers

We use outside shipping companies to ship orders, and a credit card processing company to bill users for goods and services. We use an outside company for marketing and analytics. And we use an outside company to host our Website. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updating Personal Information

Users of AchooAllergy.com can update/change or delete their personally identifiable information by calling customer service at 1-800-339-7123 or by sending an email to info@achooallergy.com. Users may request access to their personally identifiable information for the purpose of correcting, updating and/or deleting it.

Data Retention

AchooAllergy.com will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at 1-800-339-7123. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Which Information Can I Access?

AchooAllergy.com gives you access to a broad range of information about your account and your interactions with AchooAllergy.com for the limited purpose of viewing and, in certain cases, updating that information.
Returning customers may access their account by clicking on the My Account button on the home page.

Children

AchooAllergy.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use AchooAllergy.com only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit AchooAllergy.com, your visit and any dispute over privacy is subject to this Notice and our User Agreement, including limitations on damages, arbitration of disputes, and application of the law of the state of Georgia. If you have any concern about privacy at AchooAllergy.com, please contact us with a thorough description, and we will try to resolve it.

Blog

If you use the blog feature on our site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. We reserve the right to terminate the accounts of visitors who use these services in a manner inconsistent with our Terms of Use.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Behavioral Targeting / Re-Targeting

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Links to 3rd Party Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of AchooAllergy.com. If you submit personally identifiable information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page prior to the change becoming effective.

Company Address

AchooAllergy.com
3411 Pierce Drive
Atlanta, GA 30341
1-800-339-7123
info@achooallergy.com

Privacy Policy Last Updated on: 06/21/2013


 


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