Our Danby Dehumidifier Direct Drain Solution
Our company is proud of our customer service department and their desire to work with our customers to solve any problems. These people work diligently to come up with solutions to make people happy and satisfied.
One of our most popular products this year has been our line of Danby dehumidifiers. When customers were unable to direct drain these units, our customer service department put their heads together and came up with a solution that has worked so well that Danby has referring people to us.
Our customers have been happy with Danby and the performance of these units; however, there was a problem for some customers that wanted to direct drain the condensed water with a hose. These dehumidifiers have two drainage ports. To direct drain the dehumidifier, the secondary port must be plugged up. Our customer service department figured out the problem and came up with a great solution for our customers.
Here is the process to make sure you can direct drain your Danby dehumidifier:
We send you printed directions and a custom fitted rubber stopper. You must firmly insert the supplied rubber stopper in the secondary drain port inside the unit. The secondary port is located on your right as your look inside the unit. The rubber stopper must be inserted tightly into the port to keep the stopper in place.
If the rubber stopper is in place, the reservoir bucket will fit back inside your dehumidifier. The condensed water will then drain out the primary port where you attach your direct drain hose.
If you have any questions regarding this direct drain fix for your Danby dehumidifier, please contact AchooAllergy.com’s customer service department at 1-800-339-7123.
One of our most popular products this year has been our line of Danby dehumidifiers. When customers were unable to direct drain these units, our customer service department put their heads together and came up with a solution that has worked so well that Danby has referring people to us.
Our customers have been happy with Danby and the performance of these units; however, there was a problem for some customers that wanted to direct drain the condensed water with a hose. These dehumidifiers have two drainage ports. To direct drain the dehumidifier, the secondary port must be plugged up. Our customer service department figured out the problem and came up with a great solution for our customers.
Here is the process to make sure you can direct drain your Danby dehumidifier:
We send you printed directions and a custom fitted rubber stopper. You must firmly insert the supplied rubber stopper in the secondary drain port inside the unit. The secondary port is located on your right as your look inside the unit. The rubber stopper must be inserted tightly into the port to keep the stopper in place.
If the rubber stopper is in place, the reservoir bucket will fit back inside your dehumidifier. The condensed water will then drain out the primary port where you attach your direct drain hose.
If you have any questions regarding this direct drain fix for your Danby dehumidifier, please contact AchooAllergy.com’s customer service department at 1-800-339-7123.
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