Frequently Asked Questions - Miele Vacuums

Miele Vacuum Cleaners FAQ

Miele vacuum cleaners offer every feature and convenience that an allergy sufferer could want. When you vacuum with a Miele, you'll breathe easier knowing that the allergens in your home will disappear for good. Miele has developed four specific lines of vacuums to meet your cleaning needs.

The Miele S8 canister vacuums are the top of the line Miele canister vacuums with all of the great features Miele is known for. The Miele S7 series are upright vacuums that are recommended for large homes and for those who prefer uprights over canister vacuum cleaners. The Miele S6 series are the perfect mid-range canister vacuums suitable for most homes and featuring the latest in Miele's design and sound reducing technology. The Miele S2 series are introductory Miele canister vacuums with fewer features but solid cleaning ability.

Here are some frequently asked questions about Miele vacuum cleaners:

Miele Active HEPA filters

What is an Active HEPA filter?

The Active HEPA filter not only traps a minimum of 99.97% of particles as small as 0.3 microns, but it also contains generally Activated Charcoal to absorb odors and chemicals. These filters are independently tested and certified to meet or exceed HEPA filtration standards and typically filter 99.99% of particles in that size range.

What is an Active AirClean filter?

This filter with the black case is ideal for pets and removing odors. Packed with activated charcoal, this odor adsorbing filter comes standard with Cat & Dog models and is optional for all Miele vacuums. It features the AirClean filter media (described below) to trap ultra fine particles and allergens.

What about a standard AirClean filter?

A Super AirClean filter is an electrostatically-charged filter that traps 99.95% of particles down to 0.5 microns and 94% of particles down to 0.3 microns. If you're trying to balance cleaning and cost with filtration, the Super AirClean filter is a solid choice.

What does "sealed system" mean?

Miele Active HEPA filtersThrough creative engineering and quality craftsmanship, Miele combines the best raw materials with the best dust bags and HEPA filters to create a sealed system, meaning that no dirty air leaks from any part of the vacuum cleaner as you clean. Rubber seals or gaskets line the inner compartments, the filters, and the collar of the filter bags, in sealed system units. With the sealed system, a Miele vacuum cleaner can eliminate up to 99.99% of all particles as small as 0.3 microns. What this means for you is house with clean floors without the air pollution that most vacuums spew out.

Many people vacuums, both newer and older, have been awarded "excellent air quality" certification by the independent institute DMT Air Quality Testing. This award signifies the maximum protection for indoor air quality. The combination of a sealed system, HEPA filter and AirClean dust bag create the Miele AirClean system, which has been independently certified to exceed U.S. and European HEPA filtration standards. Simply put, Miele vacuums are the most hygienic vacuum cleaners on the market today.

What is air flow?

Measured in CFM (cubic feet per minute), air flow is a measurement of the force exerted by the moving air from a vacuum cleaner. The air flow is what does the cleaning, and better vacuum cleaners have higher CFM ratings. Note that a vacuum cleaner with a powerful motor will not necessarily have a high CFM rating. A poorly engineered and constructed vacuum will not have much air flow, no matter how powerful the motor is. In general, a higher CFM means better suction and greater cleaning capability.

What is so special about Miele's AirClean filterbags?

Miele AirClean Dust Bag and Ergonomic Deluxe HandleThe AirClean filterbag features a 9-ply construction with a spring-loaded, self-sealing collar built into the bag. Not only does the bag seal itself when you change it, but it also seals around the neck of the canister lid while in use. Each style is color coded to prevent confusion and offer many advantages:
  • 9 Ply Filtration (AirClean Bags Only)
  • Puncture Resistant
  • 33% longer suction performance than Intensive Clean bags
  • 15% improved filtration
  • Air flow guides increase dust storage capacity by up to 25%
  • Self-sealing collar for hygienic removal and disposal
The AirClean dust bags blend maximum air flow with superior filtration, and these take the mess out changing your dust bags.

Filterbag? Dust Bag? Which is it?

Both. Dust bag is a term that refers to some of the very first vacuums where debris collected in bags that were later emptied and reused. More recently, dust bags become predominantly made from paper. This made them inexpensive and easily disposed of. Filterbags are the most recent iteration of the dust bag. Filterbags often contain several layers of filter media that work to trap more particle, dirt and debris. So the filterbag actually does filter the air while trapping large debris.

What is the ergonomic deluxe handle assembly?

Some models offer a deluxe handle assembly to ease strain on the wrist. This design is available in nearly almost all canisters and in every Miele S7 upright. Each handle is durable and fits easily in your hand giving you better control while cleaning.

Miele Tubrobrush and Powerbrush

What is the difference between a turbobrush and a powerbrush?

A turbobrush is air-driven, whereas a powerbrush (or electrobrush) is electrically-driven. Miele turbobrushes work well for low to medium pile carpet, but if you have high pile carpet or wall-to-wall carpet, a brush powered by air flow alone might not clean well enough for you. In these cases, a powerbrush, with an independent motor, provides the extra power to deep clean thick or high pile carpet. Both types of carpet brushes feature rows of durable nylon bristles to remove extra ground in dirt and entangled pet hair. Regardless of which type you have, you easily disassemble and clean both.

Why are Miele vacuum cleaners recommended for allergy sufferers?

Miele's scientists have been researching, developing, and testing vacuum cleaners for allergen elimination for over 75 years, and they have produced the most effective and hygienic method of removing particulate, dirt, and allergens from the home. Through state-of-the-art engineering and product testing, all Miele vacuums can provide 12-stage filtration and nearly all feature a sealed system - unmatched in the world of vacuum cleaners.

Miele vacuum cleaners not only clean your floors, but they also clean the air you breathe.

What is your return policy?

Unlike most of our competitors, we offer a 60-Day Return Policy on Miele vacuum cleaners. See Why buy from for more details about our company policies.

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