If you have questions or concerns regarding this statement, you
should first contact Customer Service at 1-800-338-7123. If you do
not receive acknowledgement of your inquiry or your inquiry has not
been satisfactorily addressed, you should contact TRUSTe at
TRUSTe will then serve as a liaison with us to resolve your
AchooAllergy.com knows that you care how information
about you is used and shared, and we appreciate your trust that we
will do so carefully and sensibly. This notice describes our privacy
policy. By visiting AchooAllergy.com, you are accepting the
What Personal Information About Customers Does AchooAllergy.com
The information we learn from customers helps us personalize and
continually improve your shopping experience at AchooAllergy.com. We
are the sole owners of the information collected on this site. We
only have access to/collect information that you voluntarily give us
via email or other direct contact from you. We will never sell or
rent this information to anyone. Here are the types of information
Information You Give Us: We receive and store any information you
enter on our Web site or give us in any other way. We use the
information that you provide for such purposes as responding to your
requests, customizing future shopping for you, improving our store,
and communicating with you.
If you choose to contact us on our return/exchange or sales
inquiry forms, we request certain personally identifiable
information from you on those forms. You must provide contact
information (such as name, email and order number). We use this
information to respond to your inquiries and process any service
We will use your information to respond to you, regarding the
reason you contacted us. We will not share your information with any
third party outside of our organization, other than as necessary to
fulfill your request, e.g. to ship an order.
We request information from you on our order form. To buy from
us, you must provide contact information (like name and shipping
address) and financial information (like credit card number,
expiration date). This information is used for billing purposes and
to fill your orders. If we have trouble processing an order, we'll
use this information to contact you.
We use collected information primarily to fulfill customer orders
and requests. We do not share this information with any third
parties. However, we may disclose personal information collected if
we have received your permission beforehand or in very special
circumstances, such as when we believe that such disclosure is
required by law or other special cases described below.
Information provided during the checkout process is collected on our
secure servers. That information is then used for final processing
of your order. This information includes ordering information such
as shipping and billing names and addresses, phone numbers, email
addresses and credit card information.
Automatic Information: We
receive and store certain types of information whenever you interact
with us. For example, like many Web sites, we use "cookies," and we
obtain certain types of information when your Web browser accesses
Newsletters and eBlasts
Unless you ask us not to, we may
contact you via email in the future to tell you about specials, new
out of these communications at any time by following the
instructions at the top of every email we send or by contacting us
To sign up for our newsletter, visit
AchooAllergy.com and fill in the
email signup form.
What About Tracking Technologies?
Cookies are alphanumeric identifiers that we transfer to your
computer's hard drive through your Web browser to enable our systems
to recognize your browser and to provide customized features and
storage of items in your Shopping Cart between visits.
AchooAllergy.com does not collect any personal information via
tracking technologies. Usage of cookies are in no way linked to any
personally identifiable information on our site.
The Help portion of the toolbar on most browsers will tell you how
to prevent your browser from accepting new cookies, how to have the
browser notify you when you receive a new cookie, or how to disable
service providers is not covered by our privacy statement. We do not have
access or control over these cookies. Our partners, affiliates, tracking
utility company, service providers use session ID cookies to make it easier
for you to navigate our site.
Our third party advertising partner employs a software technology called
clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content
on our site by informing us what content is effective. Clear gifs are tiny
graphics with a unique identifier, similar in function to cookies, and are
used to track the online movements of web users. In contrast to cookies, which
are stored on a user's computer hard drive, clear gifs are embedded invisibly
on Web pages and are about the size of the period at the end of this sentence.
We do not tie the information gathered by clear gifs to our customers'
personally identifiable information.
If you choose to use our referral service
to tell a friend about our site, we will ask you for your friend's
name and email address. We will automatically send your friend a
one-time email inviting him or her to visit the site.
AchooAllergy.com does not store this information for the sole
purpose of sending this one-time email and tracking the success of
our referral program.
Your friend may contact us at www.AchooAllergy.com to request that
we remove this information from our database.
We reserve the right to disclose your personally identifiable
information as required by law and when we believe that disclosure
is necessary to protect our rights and/or comply with a judicial
proceeding, court order, or legal process served on our Web site.
Does AchooAllergy.com Share the Information It Receives?
Absolutely not. Information about our customers is the most
important part of our business, and we are not in the business of
selling it to others. We will never rent, sell or share your
personal information to anyone.
We use outside shipping companies to
ship orders, and a credit card processing company to bill users for
goods and services. We use an outside company for marketing and
analytics. And we use an outside company to host our Website. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes beyond filling your order.
How Secure Is Information About Me?
We work to protect the security of your information during
transmission by using Secure Sockets Layer (SSL) software, which
encrypts information you input.
It is important for you to protect against unauthorized access to
your password and to your computer. Be sure to sign off when
finished using a shared computer.
We take precautions to protect
your information. When you submit sensitive information via the
website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card
data), that information is encrypted and transmitted to us in a
secure way. You can verify this by looking for a closed lock icon at
the bottom of your web browser, or looking for "https" at the
beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted
online, we also protect your information offline. Only employees who
need the information to perform a specific job (for example, billing
or customer service) are granted access to personally identifiable
information. The computers/servers in which we store personally
identifiable information are kept in a secure environment.
Updating Personal Information
Users of AchooAllergy.com
can update/change their personal information by calling customer
service at 1-800-339-7123 or by sending an email to firstname.lastname@example.org.
Users may request access to their personal information for the
purpose of correcting and/or updating it.
AchooAllergy.com will retain your information for as long as your account is active or as
needed to provide you services. If you wish to cancel your account or request that we no longer use your
information to provide you services contact us at 1-800-339-7123. We will retain and use your information
as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Which Information Can I Access?
AchooAllergy.com gives you access to a broad range of information
about your account and your interactions with AchooAllergy.com for
the limited purpose of viewing and, in certain cases, updating that
Returning customers may access their account by clicking on the My
Account button on the home page.
AchooAllergy.com does not sell products for purchase by children. We
sell children's products for purchase by adults. If you are under
18, you may use AchooAllergy.com only with the involvement of a
parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit AchooAllergy.com, your visit and any dispute
over privacy is subject to this Notice and our User Agreement,
including limitations on damages, arbitration of disputes, and
application of the law of the state of Georgia. If you have any
concern about privacy at AchooAllergy.com, please contact us with a
thorough description, and we will try to resolve it.
If you use the blog feature on our site, you should
be aware that any personally identifiable information you submit
there can be read, collected, or used by other users of these
forums, and could be used to send you unsolicited messages. We are
not responsible for the personally identifiable information you
choose to submit in these forums. We reserve the right to terminate
the accounts of visitors who use these services in a manner
changes to this privacy statement, the home page, and other places
we deem appropriate so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we
We reserve the right to modify this privacy statement at any
time, so please review it frequently. If we make material changes to
this policy, we will notify you here, by email, or by means of a
notice on our home page.
3411 Pierce Drive
Atlanta, GA 30341