Return Form

Thank you for shopping at We're sorry you're not satisfied with your order, and apologize for any inconvenience. To expedite processing of your return, please fill out this form. We'll do our best to make it right. Please read our Return Policy.

* Indicates required fields.

Contact Information

*Your Name:
*Your Email Address:
*Your Phone Number:

Product and Order Information

*Order Number:
*Product Description:

*Reason for Return:

*Return For:

*Please tell us why you wish to return this product, using details if possible. If you are dissatisfied with the product or believe the product to be defective, please let us know why.



If you are returning a product manufactured by Austin Air, you will need to provide the serial number in order to process the return. You can find this number on the original box and also on the bottom of the unit.

Serial Number (if applicable):

Pick Up Address
If you received an incorrect or defective product, we'll gladly replace the item at no charge. Please provide your address in the fields below.

*Street Address 1:
Street Address 2:
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** Only Submit Your RA ONCE.**
A Customer Service Representative will respond within 72 hours with your RA number.



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