Electrolux Twin Clean Canister Customer Q & A

Electrolux Twin Clean Canister Product Details
Q1: Vacuum will turn off and vacuum for a minute, but then shuts down and i can't get it to work.

A: Sounds like a short or sensor issue. Either that or something is possibly blocking the suction. Check the hose and air pathway for obstructions. If you cannot find anything obstructing it or clogging up the brushroll, you'll want to give Electrolux a call direct at 800 896-9756 to see if there's a known issue or to have them direct you to a nearby servicing dealer who can check the electrical components and narrow down the problem.

Q2: The carpet cleaner part of my vacuum has stopped working - any suggestions???? Also the filters have become clooged with fine dust - I tried using a tooth brush dry and then worked along until I now have the 2 FILTERS in their housing soaking in liquid dishwashing - still really dirty - are there replacements available????

A: If the brushroll has stopped working, it icould be one of a few things. It could be the small belt that drives the brushroll is worn or broken. This would lead to the brushroll not turning at all or turning intermittently, possibly producing an odor. The second potential problem could be the small motor that drives the belt and powers the brushroll. If the motor is burnt up, the entire powerhead likely needs to be replaced. The only other possible issue I could think off would be some sort of short in the circuit that activates the motor. If the circuit is shorted out somewhere along the line then the control on the wand wouldn't be able to turn the brushroll on or off. We have two filters you can purchase for the Twin Clean. Both the H12 Washable filter and the standard H12 HEPA filter will fit this machine.


Electrolux Twin Clean Canister Product Details

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