Pure Guardian H1600 / H1500 Humidifiers Customer Q & A

Pure Guardian H1600 / H1500 Humidifiers Product Details
Q1: I have white dust all over my room from the calcium and so I purchased a filter/cartridge but I still get the white dust. What can i do I love the humidifier?

A: Switching the water source is your last option. The mineral dust you're seeing is from the hard water minerals in the water. The water I grew up drinking had a good bit of calcium and lime in it, so I'm very familiar with it You could switch distilled water, which is going to lack the hard mineral content. Your other option would be using a Brita or other type of water filter. Brita's in particular do not remove ALL mineral content but they do greatly lower mineral content in tap water. Try running a bit of water through a Brita in conjunction with the demineralization cartridge that's available for the Pure Guardian. If that doesn't do the trick then you have some very hard water! And, you may have to switch to distilled. Hope that helps!

Q2: What are the cleaning instructions for the 1500 model? Are there any special instructions for hard water? Can you mix a small amount of white vinegar in the water? Or do you just use it to clean the unit?

A: You can use a water/vinegar mix to remove any scale build up in the unit. There are also premixed packets of EZ Cal that you can use to clean any humidifier. Unfortunately, with Germ Guardian humidifiers, there are no demineralization cartridges to remove the minerals commonly found in hard water. So while you won't spend money on replacing these cartridges, with these models you'll have to rely more on regular cleaning. There are few moving parts with any humidifier, so the main parts to ensure are free of scale are the bronze colored diaphragm and the point where water moves from the tank to the nebulizer chamber. We don't recommend mixing anything with the water you run through the tank for normal use.


Pure Guardian H1600 / H1500 Humidifiers Product Details

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Could not wait to try Safeguard Window Filters. I am using them, am very pleased and have high hopes that my solution to open windows is at hand!
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