Pure Guardian Ultrasonic H4500 Humidifier Customer Q & A |
| Pure Guardian Ultrasonic H4500 Humidifier Product Details |
Q1: Does the Germ Guardian H4500 Ultrasonic Humidifier produce the white dust that some others do?
Thank you.
A: Every ultrasonic humidifier is capable of producing a white dust. The main determinant is what type of what you use and if the unit has something to trap hard minerals. If you have hard water, you need to use a humidifier that has a demineralization cartridge, or mineral pad, and remember to change it regularly. For units like the Germ Guardians, that lack this cartridge, use distilled water and you should be fine.
The white dust is simply minerals found in hard water that have been pushed out into the air with the mist. If you do not have hard water, there's really not much to worry about other than regularly cleaning the unit.
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Q2: The "tear" light stays on flashing, will not restart.
A: The tear shaped indicator light on a Germ Guardian humidifier means the tank is low or empty. If you refill the unit then properly reseat the tank on the base, it should go away. If you refill the unit and the light remains, unplug the humidifier for about two minutes. Then plug the humidifier back in and restart the machine. If the problem is still not remedied, please contact customer service.
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Pure Guardian Ultrasonic H4500 Humidifier Product Details |
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